We never feed your logo into an automatic converter. A digitiser looks at each part of it (the lettering, the icon, the border) and decides which stitch type suits it, which way the stitches should run and what support they need underneath. The file is then checked by a second digitiser before it goes to you.
Because the logo is rebuilt from its shapes, a low-resolution image is usually fine. If any wording is too blurry to read, we ask you to confirm it rather than guess. It is also why converter output often looks right on screen and then puckers on the garment: our page on turning an image into an embroidery file explains the difference.
Putting the same logo on caps or bucket hats? That is a separate build, covered on the cap and hat page. For screen printing, signage or vinyl you need vector artwork instead: see vector art for print.
Putting one logo across a whole uniform range? See uniform programmes for matched sets, or workwear for builds per fabric.